Platform
& Systems
Hardware + Software Integration
Bose Wearables & Portable
Platform
& Systems
Hardware + Software Integration
Bose Wearables & Portable
Context
PROJECTS
Integrating software and hardware design for all products in our on-the-go lines. These Bose lines include the majority of Bluetooth™ capable products from headphones & earbuds to portable speakers.
ROLE
Senior UX Designer —
Platform-wide experience design for firmware and systems software spanning portable and wearable audio devices, with special focus on cross-device connectivity to personal devices. Co-led development of internal tools for mapping requirements as well as documenting, testing, and deploying designs.
IMPACT
Outstanding design consistency across product lines.
Modernized wired and wireless connectivity experiences.
Leaner and far more efficient processes within cross-functional collaboration with developers and SQA engineers.
TIMELINE
2022-2026
RELEVANT PRODUCTS
Bose QC Line
Bose SoundLink Line
…and more (up to 30 products)
Context
PROJECTS
Integrating software and hardware design for all products in our on-the-go lines. These Bose lines include the majority of Bluetooth™ capable products from headphones & earbuds to portable speakers.
ROLE
Senior UX Designer —
Platform-wide experience design for firmware and systems software spanning portable and wearable audio devices, with special focus on cross-device connectivity to personal devices. Co-led development of internal tools for mapping requirements as well as documenting, testing, and deploying designs.
IMPACT
Outstanding design consistency across product lines.
Modernized wired and wireless connectivity experiences.
Leaner and far more efficient processes within cross-functional collaboration with developers and SQA engineers.
TIMELINE
2022-2026
RELEVANT PRODUCTS
Bose QC Line
Bose SoundLink Line
…and more (up to 30 products)
Platform Development
Platform Development
Experiential
Feedback
Consider an LED component. Visual feedback language should be clear, simple and consistent across platforms.
Experiential
Feedback
Consider an LED component. Visual feedback language should be clear, simple and consistent across platforms.
Consistent
Experience
Audio products of different types will often benefit from integrating similar feedback.
Consistent
Experience
Audio products of different types will often benefit from integrating similar feedback.
Intentional Diversions
An LED might behave in a different way if needed. Product form factor and intended use will vary, and design should match accordingly.
Intentional Diversions
An LED might behave in a different way if needed. Product form factor and intended use will vary, and design should match accordingly.
Complex Systems
Complex Systems
Bluetooth™ and Wired Connectivity
I determined connectivity logic for stream handling across wired and wireless experiences. Products capable of multi-wireless and wired connections need active stream prioritization, incoming stream context hierarchy, drop cues, and elegant handling of stream interruption.
The biggest challenge is to compete with operating system ecosystems that have communicating chip architecture and can intelligently switch streams and hand off audio.
I created and iterated on multi-point streaming behavior that accounted for content, call prioritization, and switching between BT and USB with respect to our prioritization logic. This was a complex experience that involved years of refinement.
Bluetooth™
Multi-point
Wireless connections are the most common type across our on-the-go product lines, with Bose Qualcomm chips being able to be actively connected to 2 products at once.
Bluetooth™
Multi-point
Wireless connections are the most common type across our on-the-go product lines, with Bose Qualcomm chips being able to be actively connected to 2 products at once.
USB-C
Audio
USB-C has become the ubiquitous wired audio path across the consumer electronics industry. Bose has implemented two-way USB Audio in its product line.
USB-C
Audio
USB-C has become the ubiquitous wired audio path across the consumer electronics industry. Bose has implemented two-way USB Audio in its product line.
Handoff
Experiences
Cycling between BT and USB presents challenges, but is necessary for users to maintain fluid audio handoff
Handoff
Experiences
Cycling between BT and USB presents challenges, but is necessary for users to maintain fluid audio handoff
Design Documentation
We created requirements that are ready to implement and directly tied into the same Atlassian platform as our ticket system (JIRA & Confluence). The requirements are built into tables that make up a UIDD (User Interaction Design Document) that can be easily linked, embed and dropped anywhere across Atlassian. This keeps a single source of truth for all viewers and prevents redundancies.
UIDD Table
Click on a column or expand the full table to learn more about the structure.
These scenarios are example only and are not accurate representations of how any Bose products work. That documentation is confidential.
Rules for Documenting
Scenarios are built with specific guidance, all of which I came up with alongside my team as co-lead for this internal tool building
Product Family Hierarchy
We structured the entire set of documentation into an easily accessible tree-based hierarchy of product specificity ranging from the entire platform to the individual product.
Individual Product Documentation
Scenarios are organized based on product hierarchy. Relevant scenario tables are then embedded into their related product pages, where we've also added more product specifics and technical details, as
These details are example only and are not accurate representations of how any Bose products work. That documentation is confidential.
Multidisciplinary
Thanks to my experience at Bose, I'm capable as an individual design contributor and have skills that can extend to product management. I'm comfortable in conversations about scope that include budget, marketing vendors, and engineering.
Multidisciplinary
Thanks to my experience at Bose, I'm capable as an individual design contributor and have skills that can extend to product management. I'm comfortable in conversations about scope that include budget, marketing vendors, and engineering.
Due to the nature of my NDA and respect for my employer, I cannot further expand on developmental processes or use internal language and terminology. This is all in an effort to protect IP.