On Head

Detection

Bose QC Ultra Headphones

On Head

Detection

Bose QC Ultra Headphones

Case

CONTEXT

Leveraging an accelerometer, a capacitive proximity sensor, and additional orientation cues to help users get the best wear-based automatic power, connectivity, and playback experiences.

ROLE

Lead UX Designer —
Created the state-to-state logic for On Head Detection (OHD) and conceptualized & lead the invention of orientation based auto-disconnection (patent pending).

IMPACT

  • Establishing the new design standard for power and connection experiences on premium Bose headphones

  • An additional patent to the Bose legacy

  • Quantifiable increase in user satisfaction from 1st to 2nd gen Bose QC Ultra Headphones

TIMELINE

2024-2025

RELEVANT PRODUCTS

Bose QC Ultra Headphones 1st & 2nd Gen

Case

CONTEXT

Leveraging an accelerometer, a capacitive proximity sensor, and additional orientation cues to help users get the best wear-based automatic power, connectivity, and playback experiences.

ROLE

Lead UX Designer —
Created the state-to-state logic for On Head Detection (OHD) and conceptualized & lead the invention of orientation based auto-disconnection (patent pending).

IMPACT

  • Establishing the new design standard for power and connection experiences on premium Bose headphones

  • An additional patent to the Bose legacy

  • Quantifiable increase in user satisfaction from 1st to 2nd gen Bose QC Ultra Headphones

TIMELINE

2024-2025

RELEVANT PRODUCTS

Bose QC Ultra Headphones 1st & 2nd Gen

Design

Automatically disconnect Bluetooth™ when doffed to a flat cup position

Pause content when the product is removed from the user's head

Enter low power state after product isn't used for a while

Start up from low power state upon donning

Design

Automatically disconnect Bluetooth™ when doffed to a flat cup position

Pause content when the product is removed from the user's head

Enter low power state after product isn't used for a while

Start up from low power state upon donning

Considerations

Solid Data

Automatic UX depends on crucial data coming together to indicate a product’s realtime state.



Accuracy

Inaccuracy is costly.
False positives erode trust. False negatives can break continuity in sessions.



Adaptability

The system must work across personal characteristics, motion patterns, and environments.

Constraints

Sensor Array

A limited set of sensors is available to infer wear state, orientation, and thermal data.

Latency Sensitivity

Signals must be read consistently and accurately in order to reliably indicate new position and appropriately enter the associated product state.

Interaction Variance

A single experience must account for usage variability to a high level of individuality beyond simple physiognomy.

Edge Cases

Ambiguous positions and interactions create edge cases. These must be tied to a most probable product state.

Determinations

Favor Active Usage

Skewing sensors toward sensitivity for in-use states is favorable.

Sensor calibration works on a spectrum from a “worn” to an “off” state. Interruption is more painful to the user than a product that doesn’t power off systematically.

Keep the Button

Offer a manual power option.

The product needs to fail gracefully and allow room for correction. An undetected positional change requires a quick and intuitive manual fallback. When full capability isn’t possible, clarity remains.

Quickly Communicate

Indicate the product is on before full boot up is complete.

Communication is key. Users benefit from knowing the system is working as intended, even if the product hasn't fully transitioned to its end state.

Final Flow

Hover over the information icons to learn more about how the system is designed.

SYSTEM OFF

PWR PRESS

SYSTEM BOOT UP

INITIALIZATION

PWR PRESS OR DON

SYSTEM ON

3 SEC TIMER

NO

PWR LONG PRESS

SYSTEM HIBERNATE

USER DOFFS IS POSITION WEAR READY?

SYSTEM STANDBY

YES

10 MIN TIMER

20 MIN TIMER

BATTERY DEPLETION

To communicate boot up success, visual and audio feedback plays before system is on.

If the unit isn't on head, doesn't connect wirelessly once the system is on, and/or isn't wired in, the unit will go to standby.

Over-ear headphones with both ear cups laid flat

Unit disconnects after 3sec when cups are laid flat on a table or stored in their case.

Cups are wear ready in all positions except both laying flat at the same time.

Over-ear headphones with the ear cups in a wear-ready position

Unit remains connected for 10min if the cups are in a wear ready position.

Bose QC Ultra Headphones

Bose QC Ultra Headphones

The Bose QC Ultra Headphones 1st and 2nd generations are Bose’s highest selling consumer electronic product since launch, with tens of millions of units sold.

Bose QC Ultra Headphones

The Bose QC Ultra Headphones 1st and 2nd generations are Bose’s highest selling consumer electronic product since launch, with tens of millions of units sold.

Due to the nature of my NDA and respect for my employer, I cannot further expand on developmental processes or use internal language and terminology. This is all in an effort to protect IP.

For more details on the design process for this project, please view the full case study on a desktop or tablet.